Sound Settings Procedure
These are various things to you need to consider when troubleshooting sound settings.
Make sure all audio cables are securely connected.
Verify that Audio Compass is running on both the studio and remote machines.
Make certain that both the speaker and microphone buttons are not muted. If they are muted, a red line appears. Be sure both the input and output sliders are relatively in the middle (not turned down all the way).
It does not matter which end displays which messages. It varies depending on how your connection is configured.
Check your network connections. A network engineer can resolve these problems with ease.
If you have audio that is garbled or white noise, verify that the same codec is being used on both ends and that the audio quality parameters match.
NOTE: If you can't get connected you may need to configure your network settings by hand if your router doesn't support UPnP.
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